switchpoint

Email marketing · 2026

Loops·vs·Mailchimp

Two solid choices in email marketing. Here's how they stack up on pricing, fit, and trade-offs — so you can decide in a minute.

Reviewed by Switchpoint Editors ·

Take on Mailchimp

The real Mailchimp tax isn't the sticker price — it's the contact-based model. Mailchimp counts duplicate addresses across audiences as separate billable contacts, and unsubscribed contacts keep counting against your tier until you manually archive them. We've seen SMB lists where 30–40% of the bill was dead weight. Switch to a send-based model (Brevo) or a creator-friendly cap (Kit's 10k free tier) and the math usually flips inside a quarter. Deliverability is the other quiet issue: post-Intuit, shared-IP reputation has slipped, and the fix Mailchimp recommends is a dedicated IP add-on. Modern alternatives ship strong defaults without the upsell.

Contender A

Loops

Modern email purpose-built for SaaS lifecycle and product marketing.

Best for

SaaS founders running onboarding, trial, and re-engagement sequences.

Pricing

Free up to 1,000 contacts. Pro from $49/mo.

Pros

  • Beautiful, opinionated UX — onboarding flows take minutes
  • Loops Transactional unifies marketing and product email
  • Strong defaults so SaaS teams ship without an email manager

Trade-offs

  • Not aimed at ecommerce blasts or commerce automation
  • Pricing climbs faster than Brevo or MailerLite past 10k contacts

Contender B

Mailchimp

Email marketing platform popular with small businesses.

Best for

SMBs running newsletters and basic automations.

Pricing

Free up to 500 contacts. Essentials from $13/mo.

Pros

  • Familiar UI
  • Wide template library

Trade-offs

  • Double-charges duplicates
  • Deliverability has slipped

The matrix

Side-by-side

Best for

Loops

SaaS founders running onboarding, trial, and re-engagement sequences.

Mailchimp

SMBs running newsletters and basic automations.

Pricing

Loops

Free up to 1,000 contacts. Pro from $49/mo.

Mailchimp

Free up to 500 contacts. Essentials from $13/mo.

Top strength

Loops

Beautiful, opinionated UX — onboarding flows take minutes

Mailchimp

Familiar UI

Biggest trade-off

Loops

Not aimed at ecommerce blasts or commerce automation

Mailchimp

Double-charges duplicates

The verdict

Which should you pick?

If…Pick Loops

SaaS founders running onboarding, trial, and re-engagement sequences.

If…Pick Mailchimp

SMBs running newsletters and basic automations.

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