switchpoint

Email marketing · 2026

GetResponse·vs·Mailchimp

Two solid choices in email marketing. Here's how they stack up on pricing, fit, and trade-offs — so you can decide in a minute.

Reviewed by Switchpoint Editors ·

Take on Mailchimp

The real Mailchimp tax isn't the sticker price — it's the contact-based model. Mailchimp counts duplicate addresses across audiences as separate billable contacts, and unsubscribed contacts keep counting against your tier until you manually archive them. We've seen SMB lists where 30–40% of the bill was dead weight. Switch to a send-based model (Brevo) or a creator-friendly cap (Kit's 10k free tier) and the math usually flips inside a quarter. Deliverability is the other quiet issue: post-Intuit, shared-IP reputation has slipped, and the fix Mailchimp recommends is a dedicated IP add-on. Modern alternatives ship strong defaults without the upsell.

Contender A

GetResponse

Email plus webinars, funnels, and ecommerce automations in one suite.

Best for

Ecommerce and course sellers who want abandoned-cart, webinars, and email in one bill.

Pricing

Free up to 500 contacts. Email Marketing from $19/mo. Ecommerce Marketing $119/mo.

Pros

  • Built-in webinars and sales funnels — rare at this price
  • Native Shopify, WooCommerce, and Magento ecommerce flows
  • AI email generator is genuinely usable

Trade-offs

  • Bundled features make the interface feel cluttered
  • Webinar quality lags purpose-built tools like Zoom Events

Contender B

Mailchimp

Email marketing platform popular with small businesses.

Best for

SMBs running newsletters and basic automations.

Pricing

Free up to 500 contacts. Essentials from $13/mo.

Pros

  • Familiar UI
  • Wide template library

Trade-offs

  • Double-charges duplicates
  • Deliverability has slipped

The matrix

Side-by-side

Best for

GetResponse

Ecommerce and course sellers who want abandoned-cart, webinars, and email in one bill.

Mailchimp

SMBs running newsletters and basic automations.

Pricing

GetResponse

Free up to 500 contacts. Email Marketing from $19/mo. Ecommerce Marketing $119/mo.

Mailchimp

Free up to 500 contacts. Essentials from $13/mo.

Top strength

GetResponse

Built-in webinars and sales funnels — rare at this price

Mailchimp

Familiar UI

Biggest trade-off

GetResponse

Bundled features make the interface feel cluttered

Mailchimp

Double-charges duplicates

The verdict

Which should you pick?

If…Pick GetResponse

Ecommerce and course sellers who want abandoned-cart, webinars, and email in one bill.

If…Pick Mailchimp

SMBs running newsletters and basic automations.

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