switchpoint

Email marketing · 2026

Loops·vs·Omnisend

Two solid choices in email marketing. Here's how they stack up on pricing, fit, and trade-offs — so you can decide in a minute.

Reviewed by Switchpoint Editors ·

Contender A

Loops

Modern email purpose-built for SaaS lifecycle and product marketing.

Best for

SaaS founders running onboarding, trial, and re-engagement sequences.

Pricing

Free up to 1,000 contacts. Pro from $49/mo.

Pros

  • Beautiful, opinionated UX — onboarding flows take minutes
  • Loops Transactional unifies marketing and product email
  • Strong defaults so SaaS teams ship without an email manager

Trade-offs

  • Not aimed at ecommerce blasts or commerce automation
  • Pricing climbs faster than Brevo or MailerLite past 10k contacts

Contender B

Omnisend

Klaviyo's closest ecommerce rival with email, SMS, and push in one bill.

Best for

Shopify and WooCommerce stores under ~50k contacts that want pre-built ecommerce flows without Klaviyo's price curve.

Pricing

Free up to 250 contacts / 500 emails. Standard from $16/mo, Pro (unlimited email + SMS credits) from $59/mo.

Pros

  • Pre-built abandoned cart, browse abandon, and post-purchase flows out of the box
  • Bundled SMS and web push in the same plan — no separate add-on
  • Pricing is consistently 20–40% under Klaviyo at the same contact count

Trade-offs

  • Segmentation is less granular than Klaviyo's predictive analytics
  • Reporting is simpler — fine for SMB, thin for data teams

The matrix

Side-by-side

Best for

Loops

SaaS founders running onboarding, trial, and re-engagement sequences.

Omnisend

Shopify and WooCommerce stores under ~50k contacts that want pre-built ecommerce flows without Klaviyo's price curve.

Pricing

Loops

Free up to 1,000 contacts. Pro from $49/mo.

Omnisend

Free up to 250 contacts / 500 emails. Standard from $16/mo, Pro (unlimited email + SMS credits) from $59/mo.

Top strength

Loops

Beautiful, opinionated UX — onboarding flows take minutes

Omnisend

Pre-built abandoned cart, browse abandon, and post-purchase flows out of the box

Biggest trade-off

Loops

Not aimed at ecommerce blasts or commerce automation

Omnisend

Segmentation is less granular than Klaviyo's predictive analytics

The verdict

Which should you pick?

If…Pick Loops

SaaS founders running onboarding, trial, and re-engagement sequences.

If…Pick Omnisend

Shopify and WooCommerce stores under ~50k contacts that want pre-built ecommerce flows without Klaviyo's price curve.

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