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Email marketing · Migration guide

Moving from GetResponse to Mailchimp

Reviewed by Switchpoint Editors ·

Why teams switch

The honest reasons

What's wrong with GetResponse

  • Bundled features make the interface feel cluttered
  • Webinar quality lags purpose-built tools like Zoom Events

What Mailchimp does better

  • Familiar UI
  • Wide template library

Switching cost

What it actually takes

Contact export to CSV is clean. The work is rebuilding segments, journeys, and signup forms — budget a half-day for a typical SMB list, 2–3 days if you've leaned on Customer Journeys or Mailchimp's Surveys. Templates do not export; plan a refresh anyway, most are dated. Brevo, MailerLite, Kit, and GetResponse all offer free white-glove migration if your list is over ~10k subscribers — ask before you start.

Step by step

A safe cutover plan

  1. 1

    Audit

    Inventory every workspace, project, or asset in GetResponse you actually use. Most teams discover 30-40% is dormant.

  2. 2

    Export

    Run GetResponse's official export. Note exactly which fields, relations, or attachments lose fidelity — those are your manual rebuild.

  3. 3

    Rebuild structure in Mailchimp

    Set up Mailchimp skeleton (workspaces, teams, permissions) before importing. Importing into an empty workspace creates a mess.

  4. 4

    Import cleanest layer first

    Bring in the data that maps 1:1. Defer custom fields, automations, and integrations.

  5. 5

    Parallel run for 1-2 weeks

    Keep GetResponse read-only. Anything you find missing in Mailchimp, fix during this window.

  6. 6

    Cut over integrations

    Switch every webhook, Zap, link, and bookmark. This is the longest part — budget for it.

  7. 7

    Archive, don't delete

    Keep GetResponse archived for 90 days. You will need it.

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