switchpoint

Team chat · Migration guide

Moving from Slack to Zulip

Reviewed by Switchpoint Editors ·

Why teams switch

The honest reasons

What's wrong with Slack

  • Per-seat pricing adds up
  • Free message limit

What Zulip does better

  • Best-in-class threading
  • Open source

Switching cost

What it actually takes

Slack exports JSON cleanly on paid plans, but most competitors can't replay the threading. Plan a 2-week parallel-run, not a hard cutover. The real cost is breaking integrations — every Zap, every bot, every approval flow.

Step by step

A safe cutover plan

  1. 1

    Audit

    Inventory every workspace, project, or asset in Slack you actually use. Most teams discover 30-40% is dormant.

  2. 2

    Export

    Run Slack's official export. Note exactly which fields, relations, or attachments lose fidelity — those are your manual rebuild.

  3. 3

    Rebuild structure in Zulip

    Set up Zulip skeleton (workspaces, teams, permissions) before importing. Importing into an empty workspace creates a mess.

  4. 4

    Import cleanest layer first

    Bring in the data that maps 1:1. Defer custom fields, automations, and integrations.

  5. 5

    Parallel run for 1-2 weeks

    Keep Slack read-only. Anything you find missing in Zulip, fix during this window.

  6. 6

    Cut over integrations

    Switch every webhook, Zap, link, and bookmark. This is the longest part — budget for it.

  7. 7

    Archive, don't delete

    Keep Slack archived for 90 days. You will need it.

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