switchpoint

Customer support · Free picks

Free Intercom
alternatives

Free tier — meaning actually free, not "free for 14 days". Open-source self-hostable options, or vendors with a free plan you can run a real workflow on.

Reviewed by Switchpoint Editors ·

  1. 1

    Plain

    Modern support tool built for product-led teams.

    Free. Pro $39/user/mo.

    Best for: B2B SaaS with engineering-savvy support.

    Try Plain free
  2. 2

    Crisp

    Affordable all-in-one chat, inbox, and helpdesk.

    Free. Pro $25/mo per workspace.

    Best for: SMBs who want messenger plus help center cheaply.

    Try Crisp free
  3. 3

    Chatwoot

    Open-source customer engagement suite.

    Free self-hosted. Cloud from $19/agent/mo.

    Best for: Teams who want to self-host and own their data.

    Try Chatwoot free
All Intercom alternatives Intercom pricing