How to · cancel
How to cancel
Asana
Reviewed by Switchpoint Editors ·
The steps
Cancellation steps
- 1
Sign in as the workspace owner — most Asana plans only let the primary owner cancel.
- 2
Open the billing or subscription page from account settings.
- 3
Click Cancel subscription and confirm the end-of-period cancellation.
- 4
Export your data first: Cross-functional teams running campaigns and launches..
Don't get burned
Watch-outs
- Annual plans usually keep running until end of term with no prorated refund.
- Admins typically cannot cancel — only the primary owner.
- Some tools delete data within 14–30 days of cancellation; export everything before the deadline.
Before you cancel
Pick the replacement
Cancelling without a destination is the most common reason teams come back. Here's what we recommend instead of Asana.